governance | technology | training | funding | communication

WYLD Strategic Plan

May, 2001

Definition:

The Strategic Plan is an evolving document: a one to three year plan for an on-going process.

Responsibility for the success of the Strategic Plan lies with the following entities: WYLD Network President, WYLD Governing Board, WYLD Office, WYLD Member Libraries, Wyoming State Library.

Mission:

WYLD (WYoming Libraries’ Database ) is dedicated to providing information to all Wyoming citizens. WYLD provides the means by which Wyoming libraries can afford and utilize current technology and resources.

 

Committee Members:

Lucie Osborn, chair - Laramie County Public Library
Lynnette Anderson - Casper College
Brian Greene - WSL
Jenny Ingram - Albany County Public Library
Katie Jones - Sheridan College
Bob Kalabus - WWCC
Scott Kinney - Laramie County Public LIbrary
Dorothy Middleton
Patty Myers - Platte County Public Library
Paul Pidde - Converse County Public Library
Mary Rhoads - Johnson County Library
Marcia Wright -Campbell County Public Library

 

Strategic Area: GOVERNANCE

 

GOAL I:   WYLD Governance will ensure equitable representation of all members.

  1. Appoint a committee to study and recommend improvements in governance structure. (March 2002: WYLD Governing Board)

    1. The committee will look at formats including incorporation, partnerships, executive directors, and others.

    2. Explore the development of an Operating Plan for the WYLD Network.

    3. Provide training for leadership positions.

      1. Build succession into WYLD committees.

 

GOAL II:   Responsibility and decision making authority of the Network entities needs to be clarified. (March 2002: State Librarian, WYLD Governing Board and Member Library Directors)

  1. Utilizing Network by-laws, governance contracts and other models examine and define relationships between WYLD, WYLD Regions, Wyoming State Library (WSL), and individual libraries.

    1. Articulate training responsibilities.

    2. Articulate technology responsibilities.
  2. Review and recommend changes, as necessary, to Network by-laws and governance contracts.

  3. Examine, define and clarify role of WYLD Regions and their member libraries.

  4. Define and clarify accountability of committees and committee members.

 

GOAL III:  Develop an Operating Plan for the WYLD network. (WYLD Governing Board)

  1. Within the Operating Plan, communicate who we are, what we do, for whom we do it, and why and how.

 

GOAL IV:   Establish and administer a biennial budget for WYLD. (March 2002: WSL and WYLD Governing Board)

 

GOAL V:   Establish a budget line item for WYLD Network Governance. (Annual Network meeting 2002 and biennially after that: WYLD Governing Board in conjunction with the State Librarian)

  1. Additional funding may be pursued under the aegis of the WYLD Governing Board.

 

GOAL VI:  Evaluate, assess and recommend revisions to the Network membership. (Annually: WYLD Strategic Planning Committee)

 

 governance | technology | training | funding | communication

 

Strategic Area: TECHNOLOGY

 

GOAL I:   WYLD will provide current, effective technology that strengthens patron and staff usability of the system.

  1. Migrate to a new online library system. (July 1, 2002: WSL, WYLD Governing Board, Member Libraries)

    1. Complete the timeline for the migration process through July 2002, as recommended by the State Librarian. State Librarian, WYLD Network Office, WYLD Governing Board, WYLD Network President)

    2. Establish a System Assessment Team (SAT) to review state-of-the-art integrated library systems. (End of May 2001: State Librarian, WYLD Network President)

    3. Review systems and make function recommendations and specifications for a Request for Proposal (RFP) process. (Complete by August 2001: SAT, State Librarian, WYLD Network Office)

    4. Gather user input for use with RFP development and system selection. (Summer 2001: SAT, State Library)

    5. A system will be chosen. (December 31, 2001)

    6. Migration planning and contract negotiations will be completed. (March 2002)

    7. Training of Network members’ staff will be done. (April - June 2002)

      1. Training will be delivered onsite and will include both a system overview for all staff and other session for specific functions of the new system.

      2. A training database with WYLD records will be established and ready for use during and after onsite trainings.

    8. The WYLD Network will go "live" with its new system. (July 1, 2002)

     

  2. Revise the WYLD Network technology plan to cover the next three years. (Fall 2001: WYLD Program Manager)

    1. The plan will identify connectivity and bandwidth needs of current members and their unconnected libraries.

    2. The plan will also identify and encourage the use of newer technologies that will enhance the communications and services of the Network.

  3. Upgrade system PC’s through budget process and time (including donations where available and appropriate). (WYLD Member Libraries)

    1. Review every six months the WYLD system requirements for staff and patron machines and update the web page when necessary: http://will.state.wy.us/wyld/network/wyld_specs.html (WYLD Network Office)

  4. WYLD will provide research for and selection and development of information resources.

    1. Appoint a committee to study database selection processes and the committee will make recommendations to the WYLD Network President and the State Librarian. (WYLD Network President and State Librarian)

    2. WYLD will explore avenues of technology that provide accessible information (i.e., digitization).

    3. Communication between WYLD Member Libraries and the WYLD Network Office will remain a top priority.

      1. Continue to provide e-lists for committees, interest groups, WYLD Regions, etc. as needed. (WYLD Network Office / Other Responsible Party)

      2. Maintain a communications liaison that will subscribe to and distribute messages from required e-lists. (WYLD Member Libraries)

 

GOAL II:   Establish a budget line item for WYLD Network Technology efforts, including the cost of equipment replacement and upgrades. (Annual Network meeting 2002 and biennially after that: WYLD Governing Board in conjunction with the State Librarian)

  1. Additional funding may be pursued under the aegis of the WYLD Governing Board.

 

GOAL III:  Evaluate, assess and recommend revisions to the Network membership. (Annually: WYLD Strategic Planning Committee)

 

 governance | technology | training | funding | communication

 

Strategic Area: TRAINING

GOAL I:  Expand member library employees’ WYLD competencies on all WYLD functions.

  1. Appoint a committee to:

    1. Improve checklist for WYLD competencies, including computer basics (i.e., Windows, email, Internet, etc.).

    2. Create managerial level checklists for WYLD competencies.

    3. Create training materials that provide appropriate information for mastering network competencies.

 

GOAL II:   Plan for migration training. (WYLD Member Libraries, WYLD Network)

  1. Ensure staff meet network competencies. (July 1, 2002: WSL, WYLD Regions, Member Libraries)

  2. Public Training

    1. Develop instructional guides to be used by various population segments.

    2. Develop training plans for library patrons. (WYLD Member Libraries)

 

GOAL III:   Member libraries are responsible for on-going training.

  1. Maintain and utilize the training database with WYLD records to meet on-going and new employee training needs. (WSL, Member Libraries)

 

GOAL IV:  Establish a budget line item for WYLD Network Training efforts. (Annual Network meeting 2002 and biennially after that: WYLD Governing Board in conjunction with the State Librarian)

  1. Additional funding may be pursued under the aegis of the WYLD Governing Board.

 

GOAL V:   Evaluate, assess and recommend revisions to the Network membership. (Annually: WYLD Strategic Planning Committee)

 

 governance | technology | training | funding | communication

 

Strategic Area: MARKETING

GOAL I:  Market WYLD. (WYLD Member Libraries, WYLD Network)

  1. Clarify, define and increase statewide recognition of WYLD for:

    1. On-line catalog

    2. Databases

    3. Internet access

    4. Off-site library use.

  2. Develop a Network PR packet for the new system. (March 2002: WSL Public Programs, Publications & Marketing Office, WYLD Marketing Committee)

    1. Include mass media press releases

  3. Promote awareness among individuals and individual libraries about WYLD information available to them.

    1. Include staff and director training.

    2. Include reminders about databases, e-lists, etc.

    3. Include continuous technology training opportunities.

    4. Create a fact sheet.

 

GOAL II:   Use current WYLD growth and statistics for public relations.

  1. Promote library user numbers rather than circulation numbers, if warranted.

  2. Promote database off-site usage.

  3. Take advantage of in-house programming to promote WYLD use.

  4. Develop easy to use web pages and screen menus for Internet access.

  5. Update the WYLD fact sheet.

 

GOAL III:   Take advantage of partners and advocates to spread the WYLD word.

  1. Encourage users to make local and state contacts for WYLD.

  2. Encourage all members to promote WYLD in other community and social environments.

  3. Encourage Boards, Trustees, Friends and Foundation members to promote WYLD.

  4. Help educate legislators.

 

GOAL IV:   Establish a budget line item for WYLD Network Marketing efforts. Annual Network meeting 2002 and biennially after that: WYLD Governing Board in conjunction with the State Librarian)

  1. Additional funding may be pursued under the aegis of the WYLD Governing Board.

 

GOAL V:   Evaluate, assess and recommend revisions to the Network membership. Annually: WYLD Strategic Planning Committee)

 

 governance | technology | training | funding | communication

 

Strategic Area: FUNDING

 

GOAL I:   Continue to develop collaborative stable funding to ensure equitable statewide access. (WSL, WYLD Governing Board)

  1. Advocate to the legislature for funding of statewide resource sharing. (Biennially: WYLD Network and WYLD Member Libraries, with WLA Legislative Committee)

  2. Continue to provide funding that encourages open and free communication between the WYLD Network members.

  3. Provide funding that will encourage technology to play a substantial role within the WYLD Network.

  4. Provide funds that will emphasize training of both new and current Network members.

  5. Provide funding which will allow the marketing of the WYLD Network and the access to information regardless of material format.

  6. Provide funding which will build a dynamic and knowledgeable governing body.

 

GOAL II:   Establish a biennial budget for the WYLD Network. (March 2002: WYLD Governing Board, State Librarian)

  1. Study, address and make recommendation for member fees.

  2. Continue to apply annually for any E-rate support that reduces the cost and/or enhances the Internet access services for eligible member libraries. (WYLD Program Manager)

    1. If any E-rate Program Year is changed by federal legislation, rules or regulations that seriously compromise library values and services, work on the implications. (WYLD Program Manager, WYLD Governing Board, State Librarian)

 

GOAL III:   Establish a budget line item for WYLD Network Funding efforts. (Annual Network meeting 2002 and biennially after that: WYLD Governing Board in conjunction with the State Librarian)

  1. Additional funding may be pursued under the aegis of the WYLD Governing Board.

 

GOAL IV:   Evaluate, assess and recommend revisions to the Network membership. (Annually: WYLD Strategic Planning Committee)

 

 governance | technology | training | funding | communication

 

Strategic Area: COMMUNICATION

 

GOAL I:   Communication among WYLD Member Libraries will remain a top priority. (ON-GOING)

  1. Continue to provide communication avenues for committees, interest groups, WYLD Regions, etc., as needed. (WYLD Network Office / Other Responsible Party)

  2. Develop an effective and timely internal communications process to ensure dissemination of WYLD information. (WYLD Member Libraries)

  3. Continually update online directory of staff information. (On-going: WYLD Member Libraries)

  4. Strive to enhance WYLD-related communications. (WYLD Regions)

 

GOAL II:   Disseminate available information to assist on-going communication.

  1. Provide a quarterly checklist of previous significant items and any additional communication solutions.

    1. Provide via wyldnews@will.state.wy.us (with a URL), WYLD web page, The Outrider (if possible), and any other applicable avenues. (July 1, 2001 for April-June 2001 and quarterly thereafter: WYLD Network Office)

  2. Annually train staff on WYLD communication resources at regional meetings and at the Annual Network Meeting.

 

GOAL III:   Establish a budget line item for WYLD Network Communication efforts. (Annual Network meeting 2002 and biennially after that: WYLD Governing Board in conjunction with the State Librarian)

  1. Additional funding may be pursued under the aegis of the WYLD Governing Board.

 

GOAL IV:   Evaluate, assess and recommend revisions to the Network membership. (Annually: WYLD Strategic Planning Committee)

  1. Recommend the establishment of a standing committee titled "WYLD Strategic Planning Committee".

 

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Responsibilities & Timeline Chart for Governance Strategic Area

Strategic AreaGoalObjective StrategyResponsibility Timeline
Governance Equitable Member Representation Committee to Recommend Governance Structure Improvements Research Governance Formats
Operating Plan?
Leadership Training
WYLD Governing BoardMarch 2002
Clarify Authority & Responsibilities Define Relationships between WYLD Entities
Review & Recommend Changes in By-Laws & Contracts
Clarify Role of WYLD Regions
Clarify Committee Accountability
Training Responsibilities
Technology Responsibilities
State Librarian, WYLD Governing Board, Member Library Directors March 2002
Develop Operating Plan Define who we are, What we do, Why & how we do it, and For whom it is done


Establish & Administer Biennial Budget



Budget Line Item for Governance Additional Funding - WYLD Governing Board


Evaluate, Assess, & Recommend


 

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Responsibilities & Timeline Chart for Technology Strategic Area

Strategic AreaGoalObjective StrategyResponsibilityTimeline
Technology Current, Effective Technology Migration Timeline WSL, WYLD Governing Board, WYLD Member Libraries July 1, 2002
System Assessment Team State Librarian, WYLD Network PresidentMay 2001
Specifications for RFP State Librarian, SAT, WYLD Network OfficeAugust 2001
RFP DevelopmentState Library, SATSummer 2001
Choose System
December 2001
Negotiations Completed
March 2002
Training
April - June 2002
"Live" System
July 1, 2002
Revise WYLD Technology Plan Identify Connectivity & Bandwidth Needs WYLD Program Manager Fall 2001
Identify & Use New Technologies for Communications & Services
Member Libraries Continue to Upgrade System PC's Review & Update System Specs WYLD Network OfficeEvery Six Months
Research, Selection, Development of Information Resources Appoint Committee for Database Selection Process WYLD Network President & State Librarian
Explore Other Avenues of Providing Information Technologically WYLD
Communication! WYLD, WYLD Member Libraries
Budget Line Item for Technology Additional Funding - WYLD Governing Board


Evaluate, Assess, & Recommend



 

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Responsibilities & Timeline Chart for Training Strategic Area

Strategic AreaGoalObjective StrategyResponsibilityTimeline
Training Expand WYLD Competencies Appoint Committee to: Improve WYLD Competencies' Checklist

Create Managerial Levels Competencies
Create Materials for Network Competencies
Migration Training Ensure Staff Meet Network Competencies
WYLD Network, WSL, WYLD Regions, WYLD Member Libraries July 1, 2002
Public Training Instructional Guides for Various Populations WSL, WYLD Regions, WYLD Member Libraries
Individual Member Libraries Develop Training Plans for Local Populations
On-Going Training Maintain & Utilize Training Database
WSL, WYLD Member Libraries
Budget Line Item for Training Additional Funding - WYLD Governing Board


Evaluate, Assess, & Recommend



 

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Responsibilities & Timeline Chart for Marketing Strategic Area

Strategic AreaGoalObjective StrategyResponsibilityTimeline
Marketing Market WYLD Clarify, Define, Increase Recognition of WYLD Statewide On-Line Catalog WYLD Member Libraries, WYLD Network
Databases
Internet Access
Off-Site Library Use
Develop PR Packet Press Releases for Mass Media WSL P3, WYLD Marketing Committee March 2002
Promote Awareness about WYLD Information Staff & Director Training

Reminders of Resources
Continuous Technology Training
Create Fact Sheet
Use Statistics Promote User Numbers


Promote Database Usage
In-House Programming
Easy to Use Web Pages
Update WYLD Fact Sheet
Use Partners & Advocates Encourage Users to Make Local & State Contacts for WYLD


Promote WYLD in Community & Social Environments
Use Friends & Foundation Members
Educate Legislators
Budget Line Item for Marketing Additional Funding - WYLD Governing Board


Evaluate, Assess, & Recommend



 

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Responsibilities & Timeline Chart for Funding Strategic Area

Strategic AreaGoalObjective StrategyResponsibilityTimeline
Funding Develop Stable Funding for Equitable Statewide Access Advocate to Legislature for Resource Sharing
WSL, WYLD Governing Board, WYLD Member Libraries, WLA Legislative Committee Biennially
Funding for Communication


Funding for Technology


Funding for Training


Funding for Marketing


Funding for Governance


Establish Biennial Budget Address Member Fees
WYLD Program Manager, State Librarian, WYLD Governing Board March 2002
E-Rate Be Aware of Possible Changes in E-Rate Funding & Allow for Implications
Budget Line Item for Funding Additional Funding - WYLD Governing Board


Evaluate, Assess, & Recommend



 

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Responsibilities & Timeline Chart for Communication Strategic Area

Strategic AreaGoalObjective StrategyResponsibilityTimeline
Communication Communication! Continue E-Lists
WYLD Network Office / Other Responsible Party On-Going
Maintain Communications Liaison in All Member Libraries
WYLD Member Libraries
Update Online Staff Directory
Enhance WYLD Communications
WYLD Regions
Disseminate Information to Assist Communication> Quarterly Checklist of Communication Items Via:

WYLD Network OfficeJuly 1, 2001
Train Staff on WYLD Communication Resources
WYLD Network Annual Meeting, WYLD RegionsAnnually
Budget Line Item for Communication Additional Funding - WYLD Governing Board


Evaluate, Assess, & Recommend Establish Standing "WYLD Strategic Planning Committee"


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