The Outrider The Outrider The Outrider
July/August 2001
Volume 33,
Number 7 and 8

 Programs

 Personnel-ly
 Speaking

 Around the State

 WSL: In
 the Spotlight

 Outrider home page

 P3M home page

 WSL home page

 State


GoWYLD@your library™ materials being distributed to libraries
Full story

Patent, Trademark Library relocates to WSL
Full story


Focus groups to determine LSTA impact
Full story


Former state librarian dies
Full story


Company eases collection of library fines, lost books
Full story


Wyoming Facts by Statewide Information Services
Full story


Outrider Feature
Full story


GoWYLD@your library™ materials being distributed to libraries

  • Bookmarks, table tents and computer cards with the “GoWYLD@ your library™” theme are being mailed to libraries around the state.

Libraries can also request a master copy of the items to be personalized with their own library’s information by contacting Courtney Herceg at 307/777-5453 or cherce@state.wy.us.

The theme corresponds with @ your library™, The Campaign for America’s Libraries, a five-year program designed to inform the public about the value of libraries and librarians in the 21st century.

The American Library Association (ALA) began the campaign when, through various research, it learned that while people say they love libraries, they take them for granted. The research also indicated that people do not have a full understanding of what a library and a librarian can offer them in today’s information society.

The campaign officially began during National Library Week on April 1-7, 2001.

GoWYLD.net is a portal page and database created by the State Library that offers links to more than 750 Wyoming Web sites. Access GoWYLD at http://gowyld.net. For more information, contact Erin Kinney at 307/777-6332 or ekinne@state.wy.us.

New Web site

The @ your library public Web site, http://www.atyourlibrary.org, is designed to target various populations of library users, including kids and parents, teens, adults and seniors. The site also features the theme in different languages.


Patent, Trademark Library relocates to WSL

  • The Wyoming State Library has been designated a Patent and Trademark Library by the U.S. Patent and Trademark Office (PTO).

As a PTDL, the State Library receives and retains copies of U.S. patent and trademark materials, makes them freely available to the public and actively disseminates patent and trademark information.

The current PTDL holdings include full-text patents and trademarks on CD-ROM , DVD-ROM or the internet from 1790 to the present. The PTDL also has paper volumes of the Official Gazette from the 1880s to the present.

To use the depository, call 307/ 777-6333 or email refdesk@state.wy.us.

Researchers are encouraged to schedule visits in advance to avoid conflicts and plan adequate time for their search. A preliminary patent search is an involved process and potentially takes many hours to complete.

Dawn Rohan, intellectual property librarian, manages the PTDL and also handles other intellectual property issues.

Rohan will present a program at the Wyoming Library Association meeting on the PTDL, which is scheduled for Thursday, Sept. 27, from 4-5:30 p.m.

See more on Rohan in the next issue.


Focus groups to determine LSTA impact

  • Focus group sessions to determine the impact of the federal Library Service and Technology Act (LSTA) funds on Wyoming libraries during fiscal years 1999, 2000 and 2001 will begin in late August.

The Wyoming State Library receives approximately $566,000 annually for statewide library initiatives, grants to libraries and centralized services.

The five-year plan for Wyoming focuses on the themes of: staff development and training, networking and resource sharing and sub-grants to libraries.

Jerry Krois, deputy state librarian, said the group sessions will solicit answers to questions about the impact of the LSTA funds on local library operations, benefits of statewide projects, inadequacies or weaknesses of projects, benefits of sub-grants offered to libraries, and recommendations for the future.

The groups of 12-15 people at each session will include public and academic directors in each WYLD Region, Resource Sharing Council members, Wyoming State Library board members, WLA representatives and selected school and special librarians.

Sue Walters Clarke from Evergreen, Colo., will conduct the six focus group sessions, which will begin in Cheyenne. Clarke has facilitated meetings with the Resource Sharing Council and Sweetwater County Library System focus groups. She also has been a presenter at the Wyoming Library Association (WLA) annual conference. R. Bruce Hutton, Ph.D., professor of marketing from the University of Denver, Daniels College of Business, will assist in the session planning and data analysis for a report to the state library.

The other sessions will take place in Douglas, Gillette, Green River, Jackson and Cody, and will be completed by the middle of September.

The findings of the sessions and other analysis by the State Library will be made available by the beginning of the year.

The Institute of Museum and Library Services (IMLS), the federal agency that administers the LSTA program, requires an evaluation by April 2002 so it will have documentation to justify reauthorization of the program for another five years.

Information about Wyoming’s five-year plan is at http://will.state.wy.us/wsl/lsta.html.

Anyone who wants to provide written comments on any LSTA aspects may send them to Jerry Krois, deputy state librarian, Wyoming State Library, 2301 Capitol Ave., Cheyenne, WY 82002 or jkrois@state.wy.us. Umbrella questions for which answers are needed are at http://will.state.wy.us/slpub/outrider/2001/april/news/index.html/#LSTA.


LSTA focus group session information

  • Aug. 30: Cheyenne, Wyoming State Library, 1 - 4 p.m.

  • Sept. 5: Douglas, Converse County Bank Bldg., 10 a.m. - 1 p.m.

  • Sept. 6: Gillette, Campbell County Library, Pioneer Room, 10 a.m. - 1 p.m.

  • Sept. 11: Green River, Sweetwater County Library, Multi-purpose Room, 10 a.m. - 1 p.m

  • Sept. 12: Jackson, Teton County Library, 10 a.m. - 1 p.m.

  • Sept. 13: Cody, First National Bank Bldg., 10 a.m. - 1 p.m.


    Former state librarian dies

    • Ellen Crowley Suyematsu, a former state librarian, died May 28 in Cheyenne. She would have been 85 on July 26. During her lifetime she worked as a librarian, attorney, legislator and community leader.

    She graduated from the University of Wyoming in 1938 and attended Denver University School of Librarianship. In April 1939 she was appointed assistant state librarian in charge of the miscellaneous division and then returned to school and got her bachelor’s degree in June 1943.

    After graduation she moved to New York and enrolled in a six-week course in law library science at Columbia University Law School. When that was completed, she worked as a law librarian with a Wall Street firm and subsequently received an LL.B. degree from Fordham University.

    When she was appointed state librarian, she also held the title of state historian. She later recommended separation of the State Library and Historical Department, but that both departments be administered by one board. Legislative action made that separation a reality. Under her leadership the emphasis was on professionalism of library staff and competency of board members. An article in a 1951 issue of the Wyoming Library Roundup said she resigned her position to become the law librarian at the University of Nebraska. Ione McClain, writer of the article, said, “Ellen Crowley is a professionally trained librarian who is intelligent and a good fighter for a good cause. She is sure to go far in our profession. She was our state librarian for only a short time, but during that time she did much to strengthen library service throughout the state.”

    In the mid 1950s, she was admitted to the Wyoming Bar and served as a law clerk and assistant attorney general. She was a member of the Wyoming House from 1973 to 1984. Her husband, Tosh Suyematsu, preceded her in death and she is survived by a sister, Miriam McCue of Lexington, Mass., and a nephew, Brian McCue, also of Lexington.

    Contributions in her memory can be made to a charity of choice.


    Company eases collection of library fines, lost books

    • It could be an idea that is long “overdue.”

    Unique Management Services (UMS) offers a special type of collection service for libraries – collecting overdue fines and lost books – and the Albany County Library is using the service for a three-month trial period which started July 5.

    “We lost over 500 books last year; we had to do something. Our county attorney wrote letters to people with $150-$200 in overdues, but his letters had no punch outside the county. The first week with the service people returned about 30 long overdue, assumed lost books in the book drop. Our overdue collections almost quadrupled the first week; they’re down now but we are feeling pleased about how seriously people take the threat of a collection agency,” said Susan M. Simpson, Albany County Library director. She credits the idea to Jenny Ingram, ACPL circulation librarian, who worked with UMS at another library.

    Lyle Stucki and Charlie Gary who shared almost a dozen years of debt-collection experience, founded the company six years ago. Their philosophy was to work exclusively with libraries. Soon after the company began, they were serving more than 400 clients.

    Because libraries are unique and need a special kind of collection service, the company offers a service that emphasizes material recovery and patron goodwill.

    UMS’s guarantee is that they can recover: “We guarantee that we can recover monies sufficient to pay the cost of our service. In other words, our service can be budget-neutral” states their Web site. To qualify for this guarantee, a library must meet certain minimum requirements that are many times already in place.

    The company charges a flat fee of $4.95 per account regardless of what the patron owes. Libraries favor initial-placement pricing because many accounts can be resolved at this stage. The result is that most libraries can expect a response from 50 to 75 percent of patrons.

    Because UMS needs the patrons’ social security number to collect the debts, patrons who are applying for a new card at the Albany County Library are required to provide this information. “We changed our overdue policies to accord Unique’s recommendations and we plan on listing our really old records with them once the board-approved trial is over. I feel like we are not being patsies any more,” Simpson said.

    First a letter is sent to the patron as soon as UMS receives the account. The patron is given three weeks to respond and then UMS follows up with a second letter. If the patron returns material or makes a partial payment but does not resolve the account in full, UMS automatically sends a letter encouraging the patron to resolve the remaining balance.

    If a patron still owes the library money two weeks after the second letter, UMS calls the patron at home in the evening or on a Saturday and the patron is encouraged to contact the library directly. UMS customer service representatives said they have found that calls improve results as much as 30 percent over letters alone.

    For more information, contact Susan Simpson or visit UMS’s Web site at http://www.unique-mgmt.com/index.html.


    Wyoming Facts by Statewide Information Services

    • Each issue, the Wyoming State Library Statewide Information Services (SIS) staff answers frequently asked Wyoming-related questions from all over the world.

    Wyoming FARQ 2:

    What is the state bird/flower/tree of Wyoming?

    A:The state symbols are: flower, Indian paintbrush; mammal, bison; bird, meadowlark; tree, plains cottonwood; gemstone, jade; fish, cutthroat trout; reptile, horned toad; fossil, knightia; and dinosaur, triceratops.

    The state symbols are also listed, with pictures, on the State of Wyoming’s “About Wyoming” Web page at http://www.state.wy.us/state/wyoming_news/general/general.html as well as the State Statutes Title 8, Chapter 3 at http://legisweb.state.wy.us/statutes/titles/title08/chapter03.htm.

    However, what you may not know are some of the failed attempts to create new state symbols. For example, during the 2001 general session, Rep. Gerald Gay of HD 36 introduced House Bill 101 to declare the jackalope the official mythical creature of Wyoming. Unfortunately, this bill died in committee. Another failed attempt was to make the chocolate chip cookie the official state cookie in 1995. This bill even included the recipe to make them. Again, this billed died on the general file.

    You can do legislative histories similar to this from the Legislative Service Office’s Web site http://legisweb.state.wy.us/. They have session information on the Web for 1995 to present including bill information, engrossed bills, a list of members and the bill journal digest. The Wyoming State Library has the Senate and House journals back to 1871 and the session laws back to 1879.


    Outrider Feature

    • We asked Wyoming librarians: “What is your most unusual or funniest reference question?”

    ¤ In our small, rural community, we get many kinds of students: young, old, boisterous, shy, and worldly—and some straight from the farm. This latter type became obvious to me when a student needed help finding information on a landmark civil rights case he called “Massey v. Ferguson.”
    Submitted by Carol Deering, Central Wyoming College Library

    ¤ Two of our funniest questions happened to come from the same person: “I want the newest version of the United States Constitution” and “Is this the only autobiography Ben Franklin wrote? Is this his biography?”
    Submitted by Carmela Conning, Park County Library, Cody Branch

    ¤ “Do you have a photo of Joan of Arc?”
    Submitted by Elizabeth Cuckow, Laramie County Library

    ¤ Last year I was asked by a fourth grade boy to help him find a book on a real “mad scientist.” We explored several avenues, but he went away from the public library greatly disappointed. We just didn’t have what he wanted.
    Submitted by Carla Solberg, Powell Branch Library

    ¤ “Can you tell me where to find the book my girlfriend brought back last week? I don’t know the title or who wrote it, but it was one of those love stories with the sexy cover and it was baby blue.” When I asked the girl why she didn’t ask her friend for the book title she looked horrified and said, “I don’t want her to know I’m reading that sort of stuff.”
    Submitted by Tobi Liedes-Bell, Washakie County Library

    ¤ A little girl told me, “I need information on small intestines in Arizona.” I was stumped and asked, “Do the small intestines have to be IN Arizona?” She gave me a quizzical look and after 50 questions it was determined that she needed information on small intestines AND Arizona. She had two separate reports to do. Lesson learned: Good hearing is imperative.
    Submitted by Mary Gillis, Campbell County Public Library

    ¤ Our most recent and most challenging research question arrived via email with the following information: Subject: Re: postmistress at Lingle; I am seeking information on Ruby Fowler Rimington/Remington who was a former postmistress of Lingle, Wyo. I was told she died in 1946.
    Generally we don’t attempt a search with such sketchy information; however, there was something that gnawed at me to follow through on this.
    Eventually we determined that a Frederick Wilson Rimington died March 1, 1946, and Ruby was listed as his widow in the obituary. The gnawing feeling wouldn’t go away.
    I visited with a variety of “old timers” in the community including a former library board member. She provided the golden link. She remembered that Ruby Rimington was somehow connected to a bachelor Presbyterian preacher in Lingle by the name of David Stewart and an automobile accident in Denver, Colo.
    We continued to search. Finally, we were able to find a news story in the Lingle newspaper and an obituary that indicated Ruby
    Fowler Rimington Stewart died on Sept. 17, 1963, from injuries sustained in a three-car accident near Denver. Ruby and the bachelor preacher had been married less than one year at the time of her death.
    In all of our searching we never found any references to Ruby being a postmistress. What we did find was that Ruby served as a member of the Goshen County Library board. Library records indicate she served on the board from 1937 until 1962.
    Submitted by Isabel Hoy, Goshen County Library If you have an idea for an Outrider feature, contact Courtney Herceg, cherce@state.wy.us, 307/777-5453, or 800/264-1281 (option 1, then 6).



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